FAQS

Frequently Asked Questions

Is Callio an app?

Yes — there is a Callio app (available on iOS, Android and Desktop), where texting, voicemail and settings can be accessed. You can also use Callio without the app to forward calls straight to your phone number

What is Callio

Callio is a simple and easy-to-use virtual phone system (calls, texts, custom greetings, extensions, inbound fax, and more) that provides you with a second phone number for your personal phone, so you can keep business and personal calls separate.

Does Callio replace my service provider?

No. Callio is an entrepreneur phone system that provides a number of great features, including a second phone number, but you still need a service provider for your personal phone number, where your Grasshopper calls will be forwarded.

Do I have to pay by the minute?

All of our plans include unlimited minutes! Your app usage is restricted only by your carrier’s dataplan.

Is Callio a VoIP (Voice Over Internet Protocol) phone service?

Callio primarily uses your service provider’s cellular network for incoming and outgoing calls. Callio does offer both WiFi and VoIP Calling options, but they are not the default.